Shipping policy
Shipping Confirmation Emails
We will send you a shipping confirmation email when all or part of your order is shipped.
The email will include the Courier tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Shipping in Multiple Packages
If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.
Delivery Date
- Regular orders 7-14 days
- Customized orders 15-30 days
- Deliveries are made Monday through Friday, except for Saturday, Sunday and Public Holidays in India.
At Coral Accessories we strive to deliver your order within the delivery date. Please note that the expected delivery date is at our best approximation and will vary with circumstances such as shipping restrictions, payment authorization, online security checks and stock availability.
Delivery Failure
Please note that we only deliver to one delivery address per order. Rerouting delivery charges due to an incorrect or non-existent delivery address will be borne by you.
Shipping in Multiple Packages
Please note that shipping and handling charges do not account for all Additional Charges.
Coral Accessories is not able to determine these costs at checkout.
Any additional charges charged or collected by external parties cannot be refunded in any form by Coral Accessories. Please check with your local authorities on your tax responsibilities and rights.
In the event that taxes are incurred and if you refuse to accept delivery of the shipment, you shall be responsible for payment of all return charges, inclusive of any return taxes incurred. These charges will be deducted from the initial payment before a refund will be issued.
In the event that taxes are incurred in any shipment and where Coral Accessories assigned delivery agent pays such taxes on your behalf, you shall be liable to pay the tax amount to the delivery agent upon receipt of the shipment.
The sender shall be responsible for all taxes imposed by the state authorities for any returns of goods to Coral a. Should the returned item(s) be deemed not to be in its original condition, Coral Accessories reserves all rights to return the item to the sender at the sender’s cost.
Return and Exchange Policy
Return and Quality Control:
We hope you found exactly what you were looking for at https://www.coralbyseema.com/.
Kindly note we gladly accept returns for credit note or exchanges within 7 days as long as the returned products are new, unused and returned with all original packaging and tags. There is no return or exchange on bags, scarves and jewelry.
We check every product before shipping but in a rare circumstance if you do receive a damaged, defective/wrong product or an incomplete order, please get in touch with us with your order details and pictures within 48 hours at @[email protected]
Package your product, enclose your order invoice and return via a trackable courier service to the below address:
CORAL ACCESSORIES, 21-A, MUMTAZ MANZIL, 2ND FLOOR, WODEHOUSE ROAD, COLABA, MUMBAI 400005, MAHARASHTRA, INDIA.
*Return shipping cost to be borne by the customer.
We do not have a return pick up policy. We are not responsible for return/exchange items until they reach us. Or bring your invoice or receipt to the Coral studio for quick returns and exchanges.
You will receive an email confirmation once we receive your returned products.
Returns and Credit Notes:
All purchases on footwear and garments are eligible for replacement or a credit note only.
All bags, jewelry and scarves are considered Final Sale. No Exchange or Credit Note will be provided against it.
Customised items are considered as final sale and will not be eligible for exchange or return.
If there is a need for any alteration and is within our scope of work we will take on the alterations solely at our discretion.
The product must be in its original unused condition with all original packaging and tags attached, in order to receive a credit note.
In the event of a return, the customer will receive an email with a voucher code to be used online as a credit note.
The voucher/ credit note must be used within 3 months / 90 days from the date of issue.
In no situation can the credit note be refunded into your bank account.
Cancellation by Us
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verification or information before accepting any order.
We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back into your Card Account. Please note some banks require up-to 4 working days for payments to be reversed to their customers.
Cancellations by the User
In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount.
A request for cancellation of an order shall be valid and accepted only if they are made within 24 hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which a request for cancellation is made after the expiry of 24 hours from making the order. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.