Return and Exchange Policy
Return and Quality Control:
We hope you found exactly what you were looking for at https://www.coralbyseema.com/.
Kindly note we gladly accept returns for credit note or exchanges within 7 days as long as the returned products are new, unused and returned with all original packaging and tags. There is no return or exchange on bags, scarves and jewelry.
We check every product before shipping but in a rare circumstance if you do receive a damaged, defective/wrong product or an incomplete order, please get in touch with us with your order details and pictures within 48 hours at @seema@coralbyseema.com
Package your product, enclose your order invoice and return via a trackable courier service to the below address:
CORAL ACCESSORIES, 21-A, MUMTAZ MANZIL, 2ND FLOOR, WODEHOUSE ROAD, COLABA, MUMBAI 400005, MAHARASHTRA, INDIA.
*Return shipping cost to be borne by the customer.
We do not have a return pick up policy. We are not responsible for return/exchange items until they reach us. Or bring your invoice or receipt to the Coral studio for quick returns and exchanges.
You will receive an email confirmation once we receive your returned products.
Returns and Credit Notes:
All purchases on footwear and garments are eligible for replacement or a credit note only.
All bags, jewelry and scarves are considered Final Sale. No Exchange or Credit Note will be provided against it.
Customised items are considered as final sale and will not be eligible for exchange or return.
If there is a need for any alteration and is within our scope of work we will take on the alterations solely at our discretion.
The product must be in its original unused condition with all original packaging and tags attached, in order to receive a credit note.
In the event of a return, the customer will receive an email with a voucher code to be used online as a credit note.
The voucher/ credit note must be used within 3 months / 90 days from the date of issue.
In no situation can the credit note be refunded into your bank account.